Legal

Cookie Policy

Effective date: 1 January 2026  ·  Last updated: 1 June 2026

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember your preferences, and collect usage data across sessions. singerlpoint-portal uses cookies and similar technologies (local storage, pixel tags) to operate and improve the platform.

2. Types of Cookies We Use

Strictly Necessary

Always active

Required for the portal to function. Without them, core features such as authentication, session management, and security controls would not work.

  • sp_session — maintains your authenticated session
  • sp_csrf — protects against cross-site request forgery
  • sp_prefs — stores essential UI preferences (language, theme)

Analytics & Performance

Optional

Help us understand how users interact with singerlpoint-portal so we can identify friction points, measure feature adoption, and improve reliability. Data is aggregated and pseudonymous.

  • _ga, _gid — Google Analytics 4 (page views, session duration)
  • sp_perf — internal performance sampling (load times, errors)
  • _hj* — Hotjar heatmaps and session recordings (anonymised)

Marketing & Targeting

Optional

Used to serve relevant advertisements and measure campaign effectiveness across partner networks. These cookies may track your browsing activity beyond singerlpoint-portal.

  • _gcl_au — Google Ads conversion tracking
  • _fbp — Meta Pixel for ad targeting and retargeting
  • li_fat_id — LinkedIn Insight Tag for B2B campaign attribution

3. Why We Use Cookies

  • Keep you securely signed in across portal modules
  • Remember dashboard layouts, language and notification settings
  • Measure which features are used so development effort is prioritised correctly
  • Detect and prevent fraudulent or abusive activity
  • Deliver relevant marketing to prospective enterprise customers

4. Third-Party Cookies

Some cookies are set by third-party services embedded in or integrated with singerlpoint-portal. These providers operate under their own privacy policies and may combine data collected here with data from other sites they monitor.

ProviderPurposePrivacy Policy
Google LLCAnalytics, Adspolicies.google.com/privacy
Meta PlatformsMarketingwww.facebook.com/privacy/policy
LinkedIn Corp.B2B attributionwww.linkedin.com/legal/privacy-policy
Hotjar Ltd.UX analyticswww.hotjar.com/legal/policies/privacy
Stripe Inc.Payment processingstripe.com/privacy

5. How to Manage & Disable Cookies

You have several options to control cookies:

1

Cookie Consent Banner

When you first visit singerlpoint-portal, a consent banner lets you accept, reject, or customise optional cookie categories. You can revisit these choices at any time via the "Cookie Settings" link in the footer.

2

Browser Settings

Most browsers let you block or delete cookies via their settings. Note that blocking strictly necessary cookies will prevent you from logging in. Refer to your browser's help documentation for exact steps.

3

Opt-Out Links

Google Analytics: tools.google.com/dlpage/gaoptout — Meta: www.facebook.com/adpreferences — LinkedIn: www.linkedin.com/psettings/guest-controls

4

Do Not Track

singerlpoint-portal respects the Do Not Track (DNT) browser signal. When DNT is enabled, analytics and marketing cookies are automatically disabled for your session.

6. Your Consent

By clicking "Accept All" on our consent banner, or by continuing to use singerlpoint-portal after the banner appears, you consent to the placement of analytics and marketing cookies as described above. Strictly necessary cookies do not require consent as they are essential to service delivery. Consent is recorded with a timestamp and can be withdrawn at any time by updating your Cookie Settings.

7. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, regulation, or our data practices. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or in-portal notification. We encourage you to review this page periodically.

8. Contact Us

For questions about this Cookie Policy or to exercise your rights under applicable data protection law, please contact our Privacy team:

Email: [email protected]

Address: singerlpoint-portal Ltd., 12 Enterprise Way, London, EC1A 1BB, United Kingdom

Data Protection Officer: [email protected]

singerlpoint-portal

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